Last updated: [January 23rd, 2023]
Tuttu is committed to protecting the safety and privacy of individuals, and takes its responsibilities regarding the security of each individual’s personal data very seriously.
This policy (and any documents referred to in it) sets out the basis on which we process data about individuals including anyone who visits our app (“App Visitors”).
Who is responsible for your data
Personal data we collect about you
How we collect data about you
We gather data about Website Visitors from our website.
We collect data from Website Visitors in two main ways: (1) the data that you give to us on any form on the website, inclusive audio files recorded by you; and (2) the data we collect about you using cookies and similar technologies (see below).
Categories of data we collect
The categories of data that we collect about you include your recording data.
The lawful basis for this processing of data is that you have either consented for us to process it or it is within our legitimate interest to collect information about customers who may be interested in our products and allow for improvements to the service.
Special categories of data
Tuttu does not collect any “Special Categories of data” that could reveal information such as racial or ethnic origin, sexual orientation, political opinions, physical or mental health, religious or philosophical beliefs, trade union membership or genetic or biometric data.
Disclosure of your personal information
We may disclose your personal data, in various ways and for various reasons, with the following categories of people:
law enforcement, audit or other authorities, when we believe in good faith that the law or other regulation requires us to share this data (for example, because of a request by a an authority or in connection with any anticipated litigation);
any member of our group, which means our subsidiaries, our ultimate holding company and/or its subsidiaries;
a third party who acquires us or substantially all of our assets;
third party service providers who perform functions on our behalf (including professional advisors such as lawyers, auditors, accountants, technical support functions and IT consultants carrying out testing and development work on our business technology systems);
our cloud based storage provider and other IT systems (e.g. Amazon Web Services, Auth0, G-Suite, Google log-in).
Retaining/Deleting your data
We only keep your information for as long as it is necessary to fulfil the purpose for which it was collected.
We use the following criteria to determine how long we need to keep your data:
Audio files recorded will be kept in perpetuity until such time that our technology or user demand requires a change to this policy.
Whether or not we consider the data may need to be retained for legal or regulatory purposes.
We will use technical and organisational measures to safeguard all information stored with or collected by Tuttu; for example, we rely on the security measures provided by AWS and in the event of password protection employ the services and protections of Auth0 and similar services.
Cookies, Pixels, Local Storage and other similar technologies
We have outlined below the individual cookies we use and why we use them:
Cookie name - ga
Expiry period - 2 years
Purpose - Used by Google Analytics to distinguish users
More information - Cookie usage
Cookie name - _gat
Expiry period - 10 minutes
Purpose - Used by Google Analytics to throttle request rate
More information - Cookie usage
Cookie name - mp_
Expiry period -
Purpose - Used by Mixpanel for tracking user events and interactions
Cookie name -
Expiry period -
Purpose - Used by Google for advertising
More information - Ads Policy
Third Party Properties
Our platform and website may contain links to and from the online properties of third parties. If you follow a link to any of these online properties, please note that these online properties have their own privacy policies and that we cannot and do not accept any responsibility or liability for these policies or for any personal data that may be collected through these online properties. Please check these policies carefully before you click on any links and/or submit any personal data to these online properties.
In the event that you have an account with Tuttu, you have the following rights in relation to your information:
Right to request a copy of your information. You can request a copy of your information which we hold (this is known as a subject access request).
Right to correct any mistakes in your information. You can require us to correct any mistakes in your information which we hold.
Right to request we stop processing your information. In certain circumstances, you may request that we cease processing your information.
Right to request deletion of your information. You can ask us to erase your information (also known as the “right to be forgotten”) in certain circumstances.
Right of data portability. You have the right to transfer your personal data between data controllers in certain circumstances.
If you would like to request any of the above, please contact us at support@Tuttu.com to make any such requests. We will comply with the Data Protection Legislation in responding to any such requests.
Right to lodge a complaint
If you have any complaints about the way in which we collect, store and use your information, you can contact the supervisory authority in the United Kingdom, the Information Commissioner’s Office